We offer a personalized, over-the-counter (OTC) trading service to individuals and institutions for the buying and selling of bitcoin and other crypto assets
Enter the world of crypto assets with personalized service that guides you through every trade. AIS features a live, US-based team that you can actually talk to. No robots here.
Whether you are just looking for a quick trade or need detailed guidance on how to setup your digital storage, AIS has the expertise to help you right from the start.
Unlike most exchanges, AIS delivers real crypto assets direct to your own wallet.
You will receive your crypto assets the same day you trade with us for wires arriving before 2:30 p.m. CT.
AIS was created to provide high-touch investment services for digital currency and digital assets. We wanted to specifically fill the value and convenience gap between our ATM network and BitQuick services for smaller amounts and existing OTC platforms requiring very high investment amounts. Unlike typical exchanges, AIS prioritizes education, ease-of-use, and safety. We want to partner with each client to make sure they understand their digital asset investment and provide them with a quick and simple way to make a trade.
AIS approved clients have access to buy and sell the following digital currencies: Bitcoin (BTC/XBT), Ethereum (ETH), and Litecoin (LTC). More assets might be available upon request. Just ask our traders! Please call the help desk at (312) 883-8516 if you are interested in other currencies.
There is a minimum of $10,000 per coin per transaction.
Bank wires are the only accepted payment form at this time.
Athena does not charge a commission on any transaction. Rather, you will be quoted a spread over the phone based on the relevant index that is competitive with the market. The price quoted to you is all-inclusive, and there will be no additional fees charged by AIS. As in all markets, spreads depend on liquidity and market conditions. Spreads are fully negotiated at the time of trade.
• Approved AIS account holders will be able to call us at 312-883-8516 or email us at helpdesk@athenainvestorservices.com between 9am and 5pm Central time.
• Account holders submit a Request For Quote (RFQ).
• The price will be quoted to you and you will be able to make a trade with us and lock in your rate by phone only. An email confirmation of the trade is sent with the amount of digital currency you purchased and what rate you paid.
• Once you send us the payment in either USD or digital currency, we will begin the delivery process so that you receive your digital currency or US dollars. You will be emailed a confirmation and a receipt for your completed trade for your own accounting and tax purposes.
Once the wire funds are received by AIS, the delivery process begins…
-If a customer is selling their digital currency to AIS, then AIS will transfer cash into the customers account
-If the customer is purchasing digital currency, then the client will be sent a small test transaction. AIS will select the amount and the customer will not know the amount of the test transaction. The customer will confirm the amount over a phone call with an AIS representative.
• Yes! Among the advantages of being our client and using our service is the opportunity to speak with a live specialist. We are digital currency experts who will answer any question regarding purchase and sales of digital assets and their security.
• We can help you setup your own secure storage and best practices. We believe in digital currency as a tool for financial independence, so we do not offer custodial accounts like most exchanges. We would rather teach you how to secure your own coins and tokens.
• AIS does not custody digital currency after purchase and payment by you. We deliver digital currency to you and our experts can instruct you how to custody your digital currency.
• We teach you how to be your own bank
Athena Investor Services
211 W. Wacker Drive
Chicago, IL 60606
helpdesk@athenainvestorservices.com
(312) 883-8516
Hours: Monday-Friday
9:00 AM-5:00 PM CST